Privacy Policy

Introduction

Welcome to Toplify. We run an online seminar platform focused on authorization systems in programs, serving learners across India since 2016.

This policy explains what information we gather when you use our platform, how we handle it, and what choices you have. We believe in straightforward communication about data practices.

Information We Collect

Account Information

When you create an account, we collect:

• Your name and email address
• Phone number (optional, for course notifications)
• Location data (city level, to suggest relevant seminars)
• Password (encrypted and stored securely)

Course Activity

As you engage with seminars, we track:

• Which seminars you enroll in and complete
• Discussion contributions and peer interactions
• Assignment submissions and assessment results
• Time spent on different course materials

Technical Data

Our systems automatically log:

• IP address and browser type
• Device information and operating system
• Pages visited and features used
• Error reports and performance data

We use this technical information to improve platform stability, identify bugs, and optimize the learning experience across different devices.

How We Use Your Information

Your data helps us provide better educational experiences:

Platform Operations

• Creating and maintaining your account
• Processing seminar enrollments
• Delivering course materials and certificates
• Facilitating discussions with other participants

Communication

• Sending course updates and schedule changes
• Responding to your support requests
• Notifying you about new relevant seminars
• Sharing important platform announcements

Improvement and Analysis

• Understanding which topics interest our community
• Identifying technical issues and fixing them
• Testing new features before full release
• Measuring seminar effectiveness and completion rates

We analyze aggregated data to spot trends, but individual learning patterns remain private between you and your instructors.

When We Share Information

We limit data sharing to specific necessary situations:

Service Providers

We work with trusted companies that help run our platform. They have access only to information needed for their specific function:

• Email delivery services (for course notifications)
• Payment processors (for enrollment transactions)
• Cloud hosting providers (for secure data storage)
• Analytics tools (aggregated usage statistics only)

Instructors and Teaching Staff

Course instructors see your name, discussion posts, and assignment submissions within their seminars. They need this access to provide feedback and facilitate meaningful learning experiences.

Legal Requirements

We may disclose information if required by Indian law, court orders, or to protect the rights and safety of our community.

Protecting Your Data

Security is built into how we operate:

• All data transfers use encrypted HTTPS connections
• Passwords are hashed with industry-standard algorithms
• Access to user data is restricted to authorized personnel only
• We perform regular security audits and updates
• Backup systems protect against data loss

While we implement strong protections, no online system is completely immune to security risks. We encourage you to use a unique, strong password and enable any available account security features.

If you notice any suspicious activity on your account, contact us immediately at contact@toplify.lat so we can investigate.

Your Privacy Rights

You have control over your information:

Access and Correction

You can view and update most account information directly in your profile settings. For data not visible there, contact us and we'll provide a copy within 30 days.

Data Deletion

You can request account deletion at any time. We'll remove your personal information within 90 days, though some records may remain in backups for legal compliance purposes.

Communication Preferences

You can opt out of promotional emails through the unsubscribe link in any message. Essential service communications (like password resets) will still reach you.

Data Portability

Request a copy of your course history, discussion posts, and other personal data in a machine-readable format. We'll provide this within 45 days.

To exercise any of these rights, email us at contact@toplify.lat with your request. We'll verify your identity before processing.

Cookies and Tracking

Our platform uses cookies and similar technologies:

Essential Cookies

These keep you logged in and remember your preferences. The platform won't function properly without them.

Analytics Cookies

We track how people use different features to identify improvements. This data is aggregated and doesn't identify individual users.

Functional Cookies

These remember settings like video playback speed and discussion sorting preferences.

You can disable non-essential cookies through your browser settings, though some features may not work as smoothly. Most browsers let you block third-party cookies while allowing first-party ones.

Children's Privacy

Our seminars are designed for adult learners. We don't knowingly collect information from anyone under 18 without parental consent.

If you're under 18 and want to use our platform, please have a parent or guardian create the account and supervise your participation. If we discover we've accidentally collected data from a minor without proper consent, we'll delete it promptly.

Parents concerned about their child's account should contact us directly.

Updates to This Policy

We update this policy occasionally as our platform evolves or regulations change. When we make significant changes, we'll notify you via email and through a prominent notice on the platform.

The date at the top of this page shows when we last revised the policy. Continued use of Toplify after updates means you accept the new terms.

We archive previous versions of this policy. If you want to see older versions, just ask.